External bodies in each state of Australia who can help with complaints
Housing Appeals Committee (HAC)
Phone: 1800 629 794
Website: https://www.hac.nsw.gov.au/how-to-appeal/appeal-online
Registrar of Community Housing (RCH)
Phone: 1800 330 940
Website: https://www.rch.nsw.gov.au/enquiries-and-complaints
NSW Ombudsman
Phone: (02) 9286 1000 or 1800 451 524
Email: nswombo@ombo.nsw.gov.au
Website: https://www.ombo.nsw.gov.au/complaints
Tenancy & Guardianship related
National Civil and Administrations Tribunal (NCAT)
Phone: 1300 006 228
Website: https://ww.ncat.nsw.gov.au/
Department of Communities & Justice (DCJ) - Follow the link to choose the correct avenue for the type of complaint.
Website: Feedback and complaints (nsw.gov.au)
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Office of the Children’s Guardian (OCG)
Phone: 02 8219 3600
Email: ocg@ocg.nsw.gov.au
Website: Home | Office of the Children's Guardian (nsw.gov.au)
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